General Purpose:
The Service Technician is responsible for performing basic diagnostics, service repairs, and maintenance work on customer and dealer-owned equipment. The Service Technician reports to the Service Manager.
Essential Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Performs repairs and maintenance using proper tools, techniques, and equipment for the machines that the technician specializes in.
- Follows Technical Manual procedures when conducting maintenance and repairs on machines of the Technicians specialty.
- Seeks direction and guidance from the Service Manager or senior technicians, as necessary.
- Maintains contact with customers about work performed on equipment as necessary.
- Participates in training programs that are required for advancing work-related skills and knowledge.
- Maintains current knowledge of John Deere and competitive products.
- Maintains vehicles, inventory, AVE-PLP tools, personal tools, and equipment in good working order.
- Maintains a clean work area and performs work in a neat and orderly fashion.
- Follows all safety rules and regulations in performing work assignments.
- Completes all reports and forms required in conjunction with work assignments.
- Performs other duties as required and necessary to ensure the success of AVE-PLP.